Impact & Maturity
Figures derived from the modelled processes and life events — without tracking. They show how digital and how simple the procedures are today and where simplification can start.
Aggregiert· Derived from process and life-event data
Figures at a glance
12
Modelled processes
23
Media breaks total
12/12
With once-only potential
20
Improvement ideas
35%
Life events with a procedure
Online maturity of processes
Offline1
Partly digital8
Digital3
Fully digital0
Simplification status
Observed12
Validated0
Proposed0
In progress0
Done0
Most frequent media breaks
In-person visit6
Separate payment5
Re-entering data5
Postal mail4
Printing2
Handwritten signature1
Language coverage of life events
DE34 (100%)
EN34 (100%)
FR34 (100%)
IT34 (100%)
LS34 (100%)
Climate & city goal
Net zero 2040 · by 2040
The City of Zurich aims for net-zero greenhouse gas emissions by 2040 — anchored in the municipal code. stadt-zuerich.ch ↗
Geschätzt
2/5
Departments with high CO₂ relevance
44%
Avg. climate investment share
CO₂ relevance per department (indicative, 0–100)
Tiefbau- und Entsorgungsdepartement85
Hochbaudepartement60
Finanzdepartement
Process complexity
| Process | Steps | Actors | Decisions | Breaks |
|---|---|---|---|---|
| 18 | 6 | 4 | 4 | |
| 16 | 5 | 3 | 1 | |
| 16 | 4 | 3 | 2 | |
| 15 | 3 | 3 | 3 | |
| 15 | 4 | 3 | 2 | |
| 14 | 2 | 3 | 2 | |