Order an extract from the debt enforcement register
To document whether a person or company at an address has faced debt enforcement, you order an extract from the debt enforcement register at the responsible municipal enforcement office – online, by mail or at the counter. A copy of an official ID must be enclosed.
Process compass
Structural diagnosis of this procedure — derived from the model, not legally binding information.
Responsibility
- Municipal enforcement office (responsible city district)
Burden on citizens
- 1 decision point
- Media breaks: Separate payment
Common concerns that lead here
Digital maturity & simplification
Online maturity:DigitalStatus: ObservedMedia breaks
- Separate payment
Data already on file (once-only)
The online form already finds the responsible district office – a single cantonal extract would remove the address matching entirely.
Pain points
- An official ID must be copied/uploaded; mail and counter require personal effort.
Improvement ideas
- Retrieval with a verified e-ID without a separate ID upload.
Impact & metrics
- Ordering channel: online, brieflich oder am Schalter
User groups
Tenants and job seekers who must enclose an extract · Companies checking the creditworthiness of business partners
Steps (textual)
- An extract from the enforcement register is neededStartOrdering person or company
- Have an official ID readyInputOrdering person or company
Have a copy, photo or scan of an official ID (identity card, passport, foreigner's permit, etc.) ready.
- How to order?DecisionOrdering person or company
- Fill in the online form and upload the IDInputOrdering person or company
The online form determines the responsible office automatically; the ID is uploaded during ordering.
- Order by mail or at the counterInputOrdering person or company
Order by mail or in person at the counter, with an enclosed copy of the ID.
Übersetzung ausstehend — Verbindliche Werte (Fristen & Gebühren)
Übersetzung ausstehend — Verbindliche Zahlen stehen bewusst nicht im Diagramm — sie gelten nur so, wie sie in der amtlichen Quelle stehen. Jeder Eintrag verlinkt auf die exakte Stelle.
- Content and period covered by the extract(retrieved 2026-06-21)
«Im Auszug aus dem Betreibungsregister ist ersichtlich, ob eine bestimmte Person oder Firma an der erwähnten Adresse in den letzten fünf Jahren betrieben wurde.»
- Official ID to enclose(retrieved 2026-06-21)
«Halten Sie eine elektronische Kopie bzw. ein Foto oder einen Scan (JPG, PNG, PDF) eines amtlichen Ausweises (Ihrer Identitätskarte, Ihres Passes, Ausländerausweises o. ä.) bereit.»
- Fee and postage(retrieved 2026-06-21)
«Ein Standard-Auszug kostet 17 Franken plus Porto (A-Post).»
Legal basis
Sources
- Stadt Zürich – Auszug aus dem Betreibungsregister bestellen(retrieved 2026-06-21)