Dispose of waste: refuse, recycling, bulky waste
Anyone disposing of waste in the City of Zurich separates it by type: household refuse goes in the official, chargeable waste bag and is collected on the collection day; recyclables such as paper, cardboard, glass and metal are collected separately; bulky and hazardous waste have their own routes. Collection days are listed in the waste calendar of ERZ – Disposal + Recycling Zurich.
Übersetzung ausstehend — Voraussetzungen
- You live in the City of Zurich and want to dispose of waste.
Common concerns that lead here
Digital maturity & simplification
Online maturity:Partly digitalStatus: ObservedMedia breaks
- In-person visit
Data already on file (once-only)
Collection days depend on the residential address, which ERZ already holds. A personalised waste calendar with reminders could be available without re-entering the address.
Pain points
- Recyclables and hazardous waste often require a trip to a drop-off point.
Improvement ideas
- Personalised waste calendar with push reminders per waste type.
Impact & metrics
- Share online: Kalender online, Entsorgung physisch
User groups
People who just moved in · Households with bulky or hazardous waste
Steps (textual)
- Waste arisesStartResident
- Which type of waste?DecisionResident
Household refuse, recyclables (paper, cardboard, glass, metal), bulky waste or hazardous waste are disposed of differently.
- Check collection dates in the waste calendarInputResident
- Put out refuse in the official bag on collection dayInputResident
Household refuse must be presented in the city's official waste bag; the disposal fee is included in the bag price.
Fee for the official waste bag (advance disposal charge) ↗Übersetzung ausstehend — Belegstelle noch nicht wörtlich übernommen - ERZ collects the household refuseProcess
Übersetzung ausstehend — Verbindliche Werte (Fristen & Gebühren)
Übersetzung ausstehend — Verbindliche Zahlen stehen bewusst nicht im Diagramm — sie gelten nur so, wie sie in der amtlichen Quelle stehen. Jeder Eintrag verlinkt auf die exakte Stelle.
- Fee for the official waste bag (advance disposal charge)(retrieved 2026-06-18)Übersetzung ausstehend — Belegstelle noch nicht wörtlich übernommen
- Fee for bulky-waste disposal (bulky-waste sticker)(retrieved 2026-06-18)Übersetzung ausstehend — Belegstelle noch nicht wörtlich übernommen
Legal basis
Sources
- Stadt Zürich – ERZ Entsorgung + Recycling Zürich(retrieved 2026-06-18)
- Stadt Zürich – Abfuhrdaten / Abfallkalender(retrieved 2026-06-18)