Machinery of the City of Zurich

Steps (textual)

1. Residence in blue zone + vehicleStartVehicle holder (resident)
2. Self-check eligibilityInputVehicle holder (resident)

   Main residence in the blue zone, vehicle holder or permanent user, vehicle registered with licence plate.

   ⏱ 10–30 min
3. Submit application onlineInputVehicle holder (resident)

   Via the DAV online portal. Paper submission still possible but slower.

   ⏱ 15–30 min
4. Check application (residence, holdership, zone)ProcessTraffic Services Division (DAV), permit office

   Die DAV gleicht die Angaben mit dem Einwohnerregister und dem Fahrzeugregister ab. Bei klaren Fällen vollautomatisiert.

   ⏱ 1–10 business days
5. Application complete?DecisionTraffic Services Division (DAV), permit office
6. Submit missing documentsLoopVehicle holder (resident)
   ⏱ 1–14 days
7. Entitled?DecisionTraffic Services Division (DAV), permit office
8. Issue invoiceProcessTraffic Services Division (DAV), permit office
   ⏱ 1–5 business daysCHF 300–780
9. Pay invoiceInputVehicle holder (resident)
   ⏱ 1–30 days
10. Activate licence plate in permit systemProcessTraffic Services Division (DAV), permit office

    Once activated, the vehicle is permanently authorised in the registered zone; enforcement is done via plate matching.

    ⏱ 1–2 business days
11. Reject application (with reasons)ProcessTraffic Services Division (DAV), permit office
12. File appeal?DecisionVehicle holder (resident)
13. Appeal to district governorProcessDistrict governor's office (appeals)
    ⏱ 2–9 months
14. Ongoing police enforcementWaitZurich City Police (enforcement)

    Über Kennzeichen-Scanner. Keine separate Handlung der Halter:in nötig — die Parkberechtigung gilt einfach.

15. Permit active (1 year)EndVehicle holder (resident)
16. Application rejected (final)EndVehicle holder (resident)